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  • 1 hour long
  • You may bring up to 2 guests (12 years and older).
  • Whole store to your self.
  • You may try on up to 5 styles. Get to pick dresses from the rack. Personal consultation and assistance.
  • No food or drinks allowed.
  • Non refundable fee of 20$.
  • One hour and a half long.
  • You may bring up to 3 guests ( 12 years and older).
  • The whole store to yourself. Get to pick dresses from the rack. Personal consultation and assistance.
  • You may bring your own drinks and snacks.
  • 30$ refundable fee with the dress purchase.
  • Two hours long.
  • You may bring up to 5 guests (12 years and older).
  • The whole store to yourself. Get to pick dresses from the rack. Personal consultation and assistance.
  • Includes bottle of champagne you may also bring your own drinks and snacks.
  • 40$ refundable fee with the dress purchase.
  • Two and a half hours long.
  • You may bring up to 7 guests ( 12 years and older).
  • Includes a bottle of champagne you may also bring your own drinks and snacks.
  • The whole store to yourself. Get to pick dresses of the rack. Personal consultation and assistance.
  • 50$ refundable fee with the dress purchase.
With this appointment type you get:
  • One hour long appointment
  • You may bring up to 3 guests (12 years an up)
  • No food or drinks allowed
  • Refundable fee of 25$ with dress purchase
  • Personal assistance and measurements
Notes for Appointment Booking

Appointment Fee
A non-refundable fee ranging from $20 to $50 applies based on the type of appointment you select. This fee can be applied toward your dress purchase.

Cancellation Policy
 - 48 Hours Notice: If you cancel with at least 48 hours' notice, you will receive a full refund of your appointment fee.
 - 24 Hours Notice: Cancellations made at least 24 hours in advance qualify for a partial refund.
 - Same Day Cancellations: Unfortunately, same-day cancellations are not eligible for a refund.

We appreciate your understanding and look forward to seeing you!
PURE BRIDE
322 Lincoln St, Roseville, CA, 95678
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©2026 Pure Bride — All Rights Reserved
+1 916 662 3517
Returns and Refunds Policy
Returns and refunds policy
Returns
All our products are handmade and created custom for all our clients.
That is why we do not accept returns after your order was made. However we do offer few options if some issues occur.
After placing an order on our website we will reach you to get all your measurements to help you choose correct size or create custom size for you. After receiving your measurements we will start crafting your gown. We ask that you ensure your measurements are correct, because we do not take any responsibility if you provided us with the wrong measurements. You may also opt to choose regular US size using our size chart.

Exchanges
We do not offer exchanges in case if you chose wrong size as we are the company that creates custom product as we receive the order. However we do offer exchange if item arrives damaged or wrong.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To be eligible for exchange you need:
1. Contact us within 3 business days after receiving your order and tell us about a problem.
2. The product must be returned to us in a brand new condition, free of makeup, marks and stains.
3. The product must be returned to us in original packaging with all tags on.

We will not accept the exchange:
  1. If we receive the product that shows signs of use (tears, cosmetic stains, or other damage) or missing tags in this case you will not be eligible for an exchange.
  2. If we receive product showing alterations and/or any modifications made to the product.
  3. We will not process refund or exchange due to wrong size selected or if measurements provided were incorrect. We suggest to go size up or add up to 1/2 inch to the measurements.

Cancel order
You may cancel your order within 24 hours after the purchase date and receive a full refund. Please contact us at gowns@purebrideweddingdresses.us
You’ll be automatically refunded on your original payment method. However, please remember that usually it takes 5-7 business days to process and post the refund.
Request an appointment
Request an appointment
Online Purchase Policy for Pure Bride
Thank you for shopping at our bridal store. Please review the following policies before making a purchase:

1. Size Selection: By proceeding with the purchase, you acknowledge that you have chosen your size based on our provided sizing chart. The store is not responsible for your size selection. Sizes are provided to the nearest inch and do not guarantee that alterations will not be needed.

2. Color Variation: Please be aware that the color of the dress may appear slightly different in person than it does on the website or in photographs due to various factors such as screen settings and lighting conditions.

3. Refunds and Exchanges: Due to the custom-made nature of our dresses, all sales are final. We create each dress as we receive the order. Refunds and exchanges will only be provided in the event that you receive a wrong or damaged product. Please inspect your order upon receipt and contact us immediately if there are any issues.

4. Order Processing and Shipping Time: The order processing and shipping time for our dresses is approximately 16 weeks. Please plan accordingly and allow sufficient time for the creation and delivery of your dress.

5. Cancellation Policy: Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

6. Communication: It is important to provide accurate contact information during the ordering process to ensure smooth communication regarding your order status and delivery.

7. Care Instructions: Please follow the care instructions provided with your dress to maintain its quality and appearance. Improper care may void any warranty or guarantee.

8. Intellectual Property: All designs, images, and content on our website are the intellectual property of our store and may not be used or reproduced without permission.

9. Disclaimer: Our store reserves the right to modify or update these policies at any time without prior notice. It is your responsibility to review the policies before making a purchase.

By completing the purchase on our website, you agree to abide by the terms and conditions outlined in this policy. If you have any questions or concerns, please contact our customer service team before proceeding with your order. Thank you for choosing our bridal store for your special day.